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Retail Travel Leadership Summit
The travel and tourism industry is vital to our nation's economy. It's crucial for members of the travel industry to have an open forum for senior level executives to discuss important industry topics with each other. The Retail Travel Leadership Summit is an innovative forum for high-level debate and discussion on pressing travel industry issues. Continental breakfast included. Separate registration required.
Monday, September 13 8am - 11am
Fact Sheet
Press Release
Registration Form
 Icon indicates the session will be recorded and available post-show in webinar format in the virtual e-Learning Center.
| Panel 1 - SuperSizing: Does Cross Selling Enrich Your Business or Cost You? |
“One-stop shopping” is often how many travel agents position their businesses, yet car rental companies, hotels and insurance vendors say that their services are often overlooked and forgotten as these products are rarely sold in conjunction with air. Why are agents forgoing this revenue? Is it not worth their effort? Or, are agents just not aware of the opportunities? Listen to suppliers and agents debate the issues
Panel Moderator:
Kaye Ceille - Avis Budget Group, Senior Vice President
Panelists:
Julius Robinson - Marriott International, Vice President, Global Sales
Darcy Lard - Flathead Travel Service, Inc.
Wendy Weigel - AAA Minneapolis, Vice President, Travel
Carolyn Cauceglia - Amadeus North America, Vice President, Strategic Sales & Account Management |
| Panel 2 - What’s the Best Model: Employees or Independent Contractors (IC)? |
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Adding to your human resources can help grow your business. Yet, is hiring a new employee with its added liability and responsibilities the right choice, or should you increase your use of independent contractors? Both strategies have their own drawbacks and rewards. If you are a Host Agency or if you are thinking of expanding your business to include ICs, you do not want to miss this debate.
Panel Moderator:
Jackie Friedman - Nexion, President & General Manager
Panelists:
Andi McClure-Mysza - Montrose Travel, President
Alexander Chemla - Altour
Jennifer Wilson-Buttigieg - Valerie Wilson Travel, Co-President
Karen Turner - SourceRight Solutions, VP Contingent Workforce Services
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| Panel 3 - The Great Debate: Airline Unbundling’s Impact on the Future of Travel Distribution – Where is the all heading? |
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Airlines are turning distribution upside down with their unbundling strategies, from baggage and seat fees to drinks and snacks. Even GDS distribution may be unbundled. American has asked some agents to “go direct” and bypass the GDSs in the name of providing “robust functionality” so that unbundled products can be “merchandised.” Will this “unbundling” frenzy expand to other sectors? Experts will debate the pitfalls and opportunities of selling ancillary services, and also prognosticate about where this is all heading.
Panel Moderator:
Marc Casto - Casto Travel, President
Panelists:
Kate Murphy - Wings Travel Group, President
Roger Hale - ADTRAV Travel Management, President / CEO
Kyle Moore - Sabre Travel Network, Vice President, Product Marketing
Mike Premo - ARC, Vice President, Marketing, Sales and Customer Care
Jim Davidson - Farelogix, President
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Registration Form
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